We can be reached by:
For Customer Service please contact us using the information below. All responses will be prompt and complete.
All staff members are involved in production for the highest efficency and maintain the lowest possible plank prices for you as a result we are unable process orders via phone. We do not often have someone answering the office phone however if you have a question please feel free to call and leave a message then we will reply as soon as possible. For the quickest reply please use the email address above.
937 Crook Street
Custer, SD 57730
Any defective products are qualified for return and refund within 30 days of purchase. Please contact us using the above information before return for instructions and description of defect.
We do not have restocking fees for any Nature's Choice Products however some of our suppliers do have a nominal 10-15% restocking fee. Any item returned in new and unused condition will receive a prompt refund via check for the purchase amount less any unpaid shipping and or handling costs. Our shipping costs charged with your purchase is a discounted amount. When calculating your refund the actual shipping costs will be used.